Ben Baldanza's Blog


Don’t Let Employee Benefits Cause PR Problems!

Many people have expressed their views on the United Airlines story about Dr. Dao being pulled off his flight. Quickly forgotten that day was the fact that a week earlier, United had made headlines by not allowing some young women on their plane because they were...

Welcome!

This is Ben Baldanza’s first post on his business insights blog. Check back soon for more.

Welcome!

This is the first post on Ben Baldanza’s blog dedicated to hobbies and interests.

Time for a New Airline Reliability Metric

The US Department of Transportation (DOT) has for decades collected and reported “on-time” data for US airlines. This metric is widely reported in the media, and is regularly used as a proxy for “reliability”. Headlines like “Airline X is the most on-time for March”...

Welcome!

This is the first post on Ben Baldanza’s blog dedicated to the airline industry. Visit again soon.