Basic Economy Fares, Parts Unknown

Basic Economy Fares, Parts Unknown

A few years ago, Delta Airlines introduced “Basic Economy Fares” as a response to increased pressure from ultra low cost carriers (ULCCs) like Spirit and Frontier. American and United have followed, and the general impression has been that this has hurt...
How to Navigate an Airport with Ease

How to Navigate an Airport with Ease

It doesn’t matter whether you’re regularly traveling the country on business or if this is your first time stepping onto an airplane. Sometimes the most stressful part of traveling is often navigating the airport before your flight. There’s a lot of planning that goes...
The Unique Strengths of Ancillary Revenue

The Unique Strengths of Ancillary Revenue

Ancillary revenue – money earned for services or features not included in the base product — has become an important part of airline revenue generation. Spurred by the low cost carriers, but eagerly adopted by larger legacy carriers, ancillary products generate...
Insider Airline Secrets

Insider Airline Secrets

This year, approximately 3.8 billion passengers will use airlines as a means of transportation. Whether you’re traveling on vacation, flying for work, or any other reason you might board a plane, there are certain aspects of the experience that can be less pleasant...
Watch Out for the Availability Bias!

Watch Out for the Availability Bias!

The “Availability Bias”, sometimes called the “Availability Heuristic”, is a well-documented natural tendency for all of us to over-react to information that is most current or most easily available. This bias can cause individuals, businesses, and governments to make...