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Insider Airline Secrets

Insider Airline Secrets

This year, approximately 3.8 billion passengers will use airlines as a means of transportation. Whether you’re traveling on vacation, flying for work, or any other reason you might board a plane, there are certain aspects of the experience that can be less pleasant...
Time for a New Airline Reliability Metric

Time for a New Airline Reliability Metric

The US Department of Transportation (DOT) has for decades collected and reported “on-time” data for US airlines. This metric is widely reported in the media, and is regularly used as a proxy for “reliability”. Headlines like “Airline X is the most on-time for March”...